Most upgrade issues we've encountered with Toughbooks seem to be related the Panasonic Windows 7 load. Clean installs tend to, but do not always, work. The downside to that is that you will lose all your files and applications. Below is a list of Toughbook models on which we have upgraded to Windows 10 from Windows 7. We will continue to update this list with model-specific notes.
We cannot guarantee that you will have success updating your Toughbook. If you choose to give it a try, make sure you back up all your data first! Windows 10 device manager does give an error code 48 saying that the hotkeys are not working properly. We are not sure what is causing the error, but it does not seem to be a problem. We did manage to get Windows 10 working by installing a clean OEM Windows 7 install and upgrading from that.
This solution will not work if you have a Panasonic Windows 7 installation, and will not allow you to keep any of your applications. We are working on a more elegant solution. Stay tuned. The upgrade seemed to work, but within a few minutes of starting up, the cursor froze and the computer became unresponsive.
We are figuring out a workaround to a compatibility issue related to Intel Dynamic Power Performance Management software that prevents the update from completing.
If you want to keep your applications, the upgrade does not work. Windows 10 upgrade seemed to work, but within a few minutes after booting up, the cursor froze and the machine became unresponsive. The copy of Windows 7 on these models was a standard load, as no Panasonic load exists for them.
Windows is also fully activated, and I can rule out any drive or other hardware issues. My best guess is this is going to be a driver-based nightmare. His function keys are also not working, although I'm doubting that is the cause of the lockups.
SugarD-x , Jun 5, Go into services and turn off superfetch and Windows search,then check it. Also what antivirus is he using. You can roll it back to Windows 7 by going to settings,restore Win 7 if it is less then 30 days. Toyo and Shawn like this. Thanks for the reply. The forum was bugging, so I thought the post was lost. I'll give that a try and see what happens. I'm considering rolling him back, but I'd prefer to get the current OS working normally before that point, if possible.
He knows how to use a computer, but it isn't something he is amazing at, and I don't want to go through this down the road later when he decides he is ready for Windows I found that the right click icon menus using the touch were completely different then normal and quite useless,very strange.
CWB32 , Jun 6, SugarD-x , Jun 7, I feel Win 10 on a mk1 is highly "optimistic" Win7 on a mk1 is challenging enough to get right. I would roll it back to Win7 and leave it be. It is not really auto install, more like demonic possession.
Win7, then create a recovery image for later on. Acronis is great and cheap on Newegg. Just for fun type this into a Youtube search. Shawn , Jun 7, Toyo likes this. Hard to explain It was a while ago so the old fart has forgotten exactly what the list said.
Download process explorer and start looking for the process that is running the CPU full blast,I have seen this several times on Windows 8 and As I said Windows search and Superfetch are a couple of the main villains but also go into msconfig and one by one turn off start up programs.
Does it do it in safe mode? Last edited: Jun 7, For future reference to others, it turned out to be the WiFi card's drivers being the issue. They were massively eating memory through a system service. After setting them to an older version, the lockups stopped completely.