Yes No. Sorry this didn't help. Thanks for your feedback. The computer starts up, the windows 10 logo appears with the loading circle underneath I have left it like this for a day and nothing happens. I cannot access anything, it is just black.
I did the install directly off the internet so I have no disc. I have an HP laptop with windows 7 that was working just fine, upgraded to windows 10 and now get a blank screen when I log in after the windows logo appears.
I am unable to get to to the sign in screen. Turned off laptop, removed battery tried to start it again, but the same thing happens. It is very frustrating, and hope that I can do a recovery without loosing all my files. Windows 10 has a great deal of issues to fix! Please help. Choose where you want to search below Search Search the Community.
Search the community and support articles Windows Windows 10 Search Community member. I have a Dell laptop with Windows 7. I downloaded Windows 10 last week with no problems. Now my computer won't boot up. How can I resolve this problem. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Hi, Thank you for posting in Microsoft community.
To guide you in the right direction, I need more information from the computer by answering the following questions: Are you getting any error message when trying to boot up? Are you able to go to Login screen? How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User's post on August 5, I am also having this issue. I do get a message on the screen that says not supported. Rev Crocket. How can I download an ISO image when the computer wont boot on?
In reply to sanmiguelF's post on September 5, I have the same problem. Since installing Windows 10 my computer won't boot. Wait patiently, and do not turn off your computer during system image recovery. When the restoring process has been finished, Windows will restart. To troubleshoot, you can run the rebuild or repair MBR commands in the recovery environment.
Type in the following commands in order and press Enter after each command line. Type Exit and reboot your Windows 10 to check if the problem has been solved or not. The Windows updated and service packs may file to install because of damaged Windows system file, then you will have the computer not booting problem after an update.
The SFC scan will then check all system files and then replace the corrupted files with correct versions. Wait for the repair to finish.
Reboot your computer and check if the Windows 10 will not boot issue persists. Booting to Safe Mode is one of the best ways to troubleshoot PC problems, including Windows 10 not booting after the update. See how to enter Safe Mode:. Repeat the steps to access the "Advanced Options" screen with or without the installation CD. Check whether the Windows 10 will not boot issue occurs while your computer is in Safe mode.
If not, this indicates that the problem has nothing to do with your default settings and basic drivers. If you are experiencing Windows 10 not booting after update, the update likely broke your computer.
Follow the steps below to uninstall the updates and get your computer to boot again. The Uninstall Updates screen provides two options: "Uninstall the latest quality update" or "Uninstall the latest feature update".
Choose the latter one. Follow the on-screen instructions to uninstall the updates. Then, restart your computer. Your computer should start normally. Resetting the computer is another useful method to fix Windows 10 not booting issue. Resetting PC allows you to choose which files you want to keep, remove, and then reinstall Windows.
If none of the above methods solves Windows 10 won't boot after update issue, then a clean installation of Windows 10 on the computer may be helpful. However, a clean installation will definitely remove all the data saved on your hard drive. This page shows you eight ways to fix Windows 10 will not boot after update issue on your computer. Did any of these solutions work? If you have any problem during the process, contact our technical support team for instant help.
Here are a few top questions related to Windows won't boot problem. If you also have any of these problems, you can find the methods here. How do you fix Windows 10 cannot boot up issue? You may try uninstalling the update:. Repeatedly reboot and shut down your computer using the power button until it launches the Automatic Repair screen.
Windows 10 Keeps Restarting or Continuously Reboots? Fix It Now! Store Download Support Live Chat. When you have Windows 10 not booting after update problem, you could fix it step-by-step with 8 solutions: Workable Solutions Step-by-step Troubleshooting Back Up Files First Data loss can happen during the process of fixing Windows 10 boot failure.
So, back up your important files Full steps Fix 1. Perform Startup Repair Running automatic startup repair can help to fix Windows 10 won't start issues. Access recovery environment Full steps Fix 2.
